Securus Technologies who is a leading provider of criminal justice technology solutions for public safety has just released [see: http://www.prnewswire.com/news-releases/securus-corrects-inaccuracies-in-global-tel-links-gtl-press-release-300282563.html] that they have found a series of wrong-doings in the inmate communications provider Global Tel Link (GTL). Securus Technologies is an American for-profit prison technology company based in Dallas, Texas, more information regarding Securus technologies can be found on PR Newswire’s website. Securus Technologies is looking into all of the issues they recovered in depth to make sure an actual wrong-doing was done. These issues have been going on for over eighteen years they believe, and Global Tel Link is just getting entangled in their issues now.
Some of the issues include:
– Adding seconds to each call duration by advancing the clocks
– Programmed their rates higher than those permitted under its tariff
– Billing a single call more than once to a customer
– Artificially inflated charges to consumers by addition of money after the call was made
In most instances, it was found that these issues were done deliberately and it cost Louisiana taxpayers over a million dollars in the past two decades. Securus Technologies is going to be working diligently over the next few months to resolve all these issues and make sure they do not keep happening.Visit their BBB page for more info.